Privacy Policy
Last updated: October 8, 2026
This Privacy Policy explains how Livorali, operated by Xi'an Yuanqi Zhiyun Technology Co., Ltd., collects, uses, discloses, and protects personal information when you visit livorali.com, place an order, contact us, or otherwise use our services.
1. Data Controller
Xi'an Yuanqi Zhiyun Technology Co., Ltd. is responsible for the processing of personal information described in this Privacy Policy.
Registered Address:
Room 10207-E01, Building 9, Poly Central Park, No. 3500 Taihua North Road, Weiyang District, Xi'an City, Shaanxi Province, China
Privacy Contact:
service@livorali.com
2. Information We Collect
Depending on how you interact with our store, we may collect your name, email address, phone number, billing and shipping addresses, order information, customer service communications, device and browser information, IP address, cookie and similar technology data, and information you choose to provide.
Payment information is processed by our payment service providers. We do not intentionally store full payment card details on our own systems.
3. How We Use Information
We may use personal information to process and fulfill orders, provide shipping and tracking, communicate about purchases, provide customer support, prevent fraud and misuse, maintain and improve our website, comply with legal obligations, and, where permitted, provide marketing or advertising communications.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, local storage, and similar technologies for site operation, security, analytics, personalization, and marketing. Where required by applicable law, non-essential technologies are used in accordance with your consent choices.
You can review available privacy controls through the Your Privacy Choices page.
5. Service Providers and Third Parties
We may share information with service providers that help us operate the store, including Shopify, payment processors, logistics and shipping providers, fraud-prevention providers, customer support services, analytics providers, advertising or marketing providers where used, and professional or legal advisers when reasonably necessary.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, accounting, fraud prevention, legal compliance, dispute resolution, and enforcement of agreements.
7. Your Privacy Rights
Depending on where you live, applicable law may give you rights to request access to, correction of, deletion of, or a copy of certain personal information, and in some cases to object to or restrict certain processing, withdraw consent, or opt out of certain sale, sharing, or targeted advertising activities.
To make a privacy request, contact service@livorali.com. We may need to verify your identity before completing a request.
8. International Data Transfers
Our service providers may process information in countries other than the country where you live. When required, we use appropriate measures intended to protect personal information during international processing or transfer.
9. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage can be guaranteed to be completely secure.
10. Children's Privacy
Our store is not intended for children to make purchases without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date shown at the top indicates the most recent revision.
12. Contact Us
For privacy questions or requests, email service@livorali.com.
Livorali is operated by Xi'an Yuanqi Zhiyun Technology Co., Ltd., Room 10207-E01, Building 9, Poly Central Park, No. 3500 Taihua North Road, Weiyang District, Xi'an City, Shaanxi Province, China.